Mobycy Privacy Policy

The terms "We" / "Us" / "Our"/ ”Company” individually and collectively refer to Mobycy, BycyShare Technologies Pvt. Ltd. and the terms "You" /"Your" / "Yourself" refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and BycyShare Technologies Pvt. Ltd. (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the App or by other means) and will govern the relationship between you and BycyShare Technologies Pvt. Ltd. for your use of the App “Mobycy” (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data or information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the App, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this App.

By providing us with your Information or by making use of the facilities provided by the App, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person. This Privacy Policy is a legally binding document between you and BycyShare Technologies Pvt. Ltd. (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the App or by other means) and will govern the relationship between you and BycyShare Technologies Pvt. Ltd. for your use of the App “Mobycy” (defined below).

In order to provide the best service to you with our highly efficient operation, we may collect and use the information you provided in following ways. This privacy policy explains the way how we use the information. This policy applies to all services provided by Mobycy, which including website, application, software and equipment and all the other services provided by Mobycy. We pay high attention to the protection of your personal privacy. Before you use the products and services of Mobycy, please read carefully about following contents. Please immediately stop the use of Mobycy service, if you cannot accept all the contents of the Policy

We will collect following information:

Personal Information

To avail certain services on our Apps, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you with the most user-friendly experience.

All required information is service dependent, and we may use the above-said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

As a general matter, you can browse the App without submitting your personal information to us.  However, there are a number of circumstances in which you may supply us or our agents with your personal information.  The following lists the most common ways in which we may collect your personal information.

Non-Personal Information

In addition, when you interact with the App, we may collect certain information that does not identify you individually and our servers may automatically keep an activity log of your use of our App (“Non-Personal Information”). Generally, we collect and store the following categories of Non-Personal Information:

Collection of Your Source IP Address/Location Information

We collect and store location information about you on the App and associated with your account that you volunteer on the App or enable through the App or your device.  We will collect location information regarding the location of the Mobycy Bicycles, the routes taken by these Bicycles, and the rental status of these Bicycles.  We will not collect any location information that you do not volunteer or enable, but you must agree to provide certain location information in order to use the Service.  We also collect and store your device’s source IP address which may disclose the location of your device at the time you access the App.  

Collection of Personal Information from or Through Social Media Sites or Using Your Social Media Login

When you interact with any Service Provider page or account on a social media platform, such as Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest, we may collect the personal information that you make available to us on that page or account including your account ID or “handle.” However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personal information that we are permitted to collect by these social media platforms.  If you publish your social media profile on our Service, we may collect personal information that you make available as part of that profile.

Collection of Information from Other Sources

We also may collect information about you that we may receive from other sources or from our offline interactions with you too, among other things, enable us to verify, update information contained in our records and to better customize the App for you. We may also collect Personal Information from credit reporting agencies to, for example, determine your creditworthiness, credit score, and credit usage, in accordance with applicable laws.

Collection of Personal and Non-Personal Information through Surveys and Promotions

From time to time we may provide you with the opportunity to participate in sweepstakes or other promotions on our Service, which might be sponsored or conducted by a third party.  If you participate, we will request certain personal information from you. Participation in these sweepstakes and promotions are completely voluntary and you, therefore, have a choice whether or not to disclose this personal information. The requested personal information typically includes contact information. If there is a third-party sponsor involved, please make sure to review that party's privacy policy.

Collection of Third Party Personal Information through Tell-A-Friend Feature

We may from time to time conduct a referral service to introduce people you know to our Apps and Service. If you choose to use our referral service to tell someone about our Apps and Service or a discount on the Apps and Service, we will ask you for your contact’s name and email address. We will automatically send your contact a one-time email inviting him or her to visit our App. We store this information for the purpose of sending this one-time email and tracking the success of our referral program. Your contact may contact us at help@mobycy.com to request that we remove this information from our database.

Use of Cookies and Other Tracking Technologies

Like many websites and mobile applications, we use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions.  We may also use cookies to monitor traffic, improve the App and make it easier and/or relevant for your use.  Like many Apps, we use cookies, web beacons and similar technologies to record your preferences, track the use of our Apps and your exposure to our advertisements. We may also use these technologies to monitor traffic, improve the Apps and make it easier and/or relevant for your use.  If you delete your cookies or if you set your browser or device to decline these technologies, some features of the App may not work or may not work as designed.  

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalized Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

We use both “session” cookies and “persistent” cookies.   We do not use flash cookies, web storage, web beacons or other technology that tracks your browsing history across multiple Apps.

We use cookies for the other purposes set out below:

We also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on our Apps. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Apps, compile reports on the Apps’ activity, and provide other services related to Apps activity and usage.  The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring App.  The Apps do not use Google Analytics to gather information that personally identifies you.  The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.

We may partner with third-party advertising companies to better provide advertisements for our goods and services that may be of interest to you. These third-party advertisers may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Apps.  They may collect information about your online activities over time and across different Apps and other online services.  They may use this information to provide you with interest-based advertising or other targeted content.  These online advertising partners do not have access to or use your name, address, e-mail address, telephone number or other personally identifiable information from us, without your consent.  They may, however, use persistent identifiers to anonymously track your Internet usage across other Apps in their networks beyond these Apps.  While we restrict their further use of such information, such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us.  

Third-party ad serving companies and other unaffiliated advertisers also display advertisements on our Apps. As part of their service, they may place a separate cookie on your computer or utilize other data collection and tracking technologies, to collect information such as your IP address, browser type, the server your computer is logged onto, the area code and pin code associated with your server, and whether you responded to a advertisement. For a listing of the third-party companies, we may allow placing cookies to serve ads on the Apps, Many of the third party advertisers that place tracking tools on our Apps are members of programs that offer you additional choices regarding the collection and use of your information.  

Please note that opting-out of advertising networks services does not mean that you will not receive advertising while using our Apps or on other Apps, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs.  It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.

How will we collect the data?

1. Mobycy will collect and store the information you have entered in the Mobycy App or the information you provided to us in other sources. We will also legally collect your personal or group information from associated companies, business partners and other independent third-party sources. Your security setting in relevant sites and suppliers may limit or prevent our access to relevant information.

2. If you are willing to provide your personal information to us which means you accept that Mobycy can save your information in necessary period for relevant uses.

All your information will be collected in a legal way and we will use it in following ways

Use of Your Location Information

Specifically, we use your location information to:

Combination of Your Personal Information

Who Do We Provide Your Information To?

Information may be sent to you

The necessary verification code to complete the service;

Push notifications when using the products and services;

Current information about ride cost and discount;

News, special promotions and promotional activities on Mobycy products and services.

How Can We Transfer Your Personal Information?

Your information collected through the App may be stored and processed in the India or any other country in which Mobycy, its Clients, Affiliates or service providers maintain facilities.  Mobycy, its Clients, Affiliates, or service providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.  If you are located in India or other regions with laws governing data collection and use that may differ from Indian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.  Wherever your personal information is transferred, stored, or processed by Mobycy, Mobycy will take reasonable steps to safeguard the privacy of your personal information.  By registering for and using the App you consent to the transfer of information to the US or to any other country in which Mobycy, its Clients, Affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.  

Unsubscribe and Revocation of Consent

If you wish to unsubscribe to the processing of your Personal Data for Additional Purposes by Mobycy, please click on the link “Unsubscribe” which is embedded in the relevant email in order not to receive any email in the future.

Information security and privacy protection measures

Mobycy, including its related parties, and its associated company adopt a strict system to ensure the safety of the information we collect will not be lost, be misused and altered;

We use industry general security technologies and procedures to keep your personal information away from unauthorized access, use or disclosure;

To deliver better services and products, we may make the data available to the third party for statistical analysis. In the process of providing services, we will also use the third-party products or services. These third-party companies or individuals will only in necessary situation to use the data, and they are subject to strict confidentiality provisions of the constraints;

Please note that any security system has the potential and unknown risks.

How Long Do We Keep Your Information?

Following termination or deactivation of your account, Mobycy, its Clients, Affiliates, or its service providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.  If you have any questions about termination or deactivation of your account, please contact us directly.      

Acknowledgement and Consent

By communicating with Mobycy, using Mobycy’s services, purchasing products from Mobycy or by virtue of your engagement with Mobycy, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your Personal Data by Mobycy as described in this Notice.

Mobycy shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Websites. By continuing to communicate with Mobycy, by continuing to use Mobycy services, purchasing products from Mobycy or by your continued engagement with Mobycy following the modifications, updates or amendments to this Notice, such actions shall signify your acceptance of such modifications, updates or amendments.

Links to the Other Sites

Our policy discloses the privacy practices for our own App only. Our site provides links to other Apps also that are beyond our control. We shall in no way be responsible in a way for your use of such sites.

Information Sharing

We share the sensitive personal information with any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We propose to share such information with its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our App is securely stored in our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However, the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to  

BycyShare Technologies Pvt. Ltd.

Email: help@mobycy.com

GENERAL RENTAL AND USE OF BICYCLE.  

You must promptly report any damaged or malfunctioning Bicycles to Mobycy via the App.

Mobycy expressly agrees to let, and the Rider expressly agrees to take on, rental of the Bicycle subject to the terms and conditions set out herein.  Unless otherwise indicated, all monetary values set forth in this Agreement shall be deemed to be denominated in Rupees. Please refer to user terms & conditions agreement on the app for more ride related pointers.

1   Rider is Sole User:   Mobycy and the Rider are the only parties to this Agreement.  The Rider is the sole renter and is solely responsible for compliance with all terms and conditions contained herein.  You understand that when you activate a Bicycle from the Location, the Bicycle must be used only by you. You must not allow others to use a Bicycle that you have activated from the Location

2. Rider is At Least 14 Years Old:  Rider represents and certifies that Rider is at least 14 years old.  Minors who are at least 14 years of age may use Mobycy Bicycle Share, but only if the Service is subscribed for by and under the responsibility of the minor’s parent or legal guardian. By authorizing use of the Service by a minor, the parent or legal guardian agrees s/he is fully responsible and liable for all injuries, damages, and costs and expenses arising from or related to the minor’s use of the Service and guarantees, represents, and warrants: (i) the parent’s or legal guardian’s; and (ii) the minor’s acceptance of an agreement and compliance with all terms and conditions of this Agreement as a Rider.

3. Rider is a Competent Bicycle Operator:  Rider represents and certifies that he/she is familiar with the operation of the Bicycle and is reasonably competent and physically fit to ride the Bicycle.  By choosing to ride a Bicycle, Rider assumes all responsibilities and risks for any injuries or medical conditions.  You are responsible for determining whether conditions, including snow, hail, ice or electrical storms, make it dangerous to operate a Bicycle. You are advised to adjust your riding behavior and braking distance to suit the weather and traffic conditions.

5. Bicycle May be Used and/or Operated only in Metropolitan Areas:  Rider agrees to only use, operate and/or ride the Bicycle in metropolitan areas. Rider should not take bicycle in obscure, interior, unidentified or rare parts of city.

4. The bicycle is the Exclusive Property of Mobycy:  Rider agrees that the Bicycle and any Mobycy equipment attached thereto, at all times, remain the exclusive property of Mobycy.  You must not dismantle, write on, or otherwise modify, repair or deface a Bicycle, any part of a Bicycle, or other Mobycy equipment in any way. You must not write on, peel, or otherwise modify or deface any sticker on a Bicycle in any way. You must not use a Bicycle or other Mobycy Cycle Share equipment for any advertising or similar commercial purpose.

 

Copyright Notice. All design, graphics, text selections, arrangements, and all software are Copyright © 2017, BycyShare Technologies Pvt Ltd. and its related companies or its licensors.  ALL RIGHTS RESERVED.